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Tips to Successful Bad Debt Collection



Bad debts are a huge problem. Bad debt collection is an even bigger problem. When a debtor has stopped making payment months or years ago, the debt is considered a bad debt. This debt can be written off and declared as a loss. The problem is that banks, lending companies, and smaller creditors need to survive. If they keep on declaring bad debts as losses, they will keep losing money. For smaller businesses, it means valuable money that could have been used for operational expenses. More importantly, if bad debt collection doesn’t happen, debtors will assume that their creditors will just let them off the hook.

So, how can a company achieve successful bad debt collection? The key is in the correspondence with the debtor. First of all, make sure that your debt collectors follow the provisions of the Fair Debt Collection Practices Act. Although you’re desperate to get your money back, you’re not allowed to use threats and insults to intimidate the debtor. You want to get paid, not get sued.

Secondly, use all possible venues for communication. You can call, email, fax, or make a personal visit. Make sure that you find a way to communicate with the debtor. Let the debtor know that you are serious about collecting that bad debt. Bad debt collection is about informing debtors that they are responsible for their debts. The best thing you can do to communicate with your debtors is to send collection letters. In these letters, you should indicate the details of the debt – the amount, the transaction information and the original creditor. Provide all the necessary information and attach any other document that the debtor needs to verify the nature of the debt.

Why letters? The debtor may just dodge your calls, but he cannot escape the collection letter. At the same time, the debtor may be aggressive and defensive when you call. He will keep interrupting you, and you will not be able to give the information he needs to know. In addition, collection letters are valuable documents that can be used as evidence in the event that the matter goes to court.

Thirdly, give a deadline. Be strict and confident. Bad debt collection is about letting the debtor know that you want the debt settled as soon as possible. Don’t ask when it is convenient for him. Say that you want the debt settled by tomorrow. If he says he can’t pay by tomorrow, then you can negotiate. In the end, don’t fall for his excuses. You should try to set a definite deadline.

Also, you need to be respectful. If the debtor finds that you are nasty, you’re just giving him more reasons to ignore you. If you want him to pay, you have to establish a formal but cooperative relationship.

Lastly, if you have tried all of the above and you still cannot succeed in bad debt collection, contact a collection agency to help you.



Other Fair Debt Collection Info related Articles

Debt Collection
Debt Collection Law
Debt Collection Agencies
Fair Debt Collection Practices Act
Collection Debt

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Fair Debt Collection Info News

Fair Debt Collection Reform Bill Re-Introduced by Barney Frank - InsideARM


InsideARM

Fair Debt Collection Reform Bill Re-Introduced by Barney Frank
InsideARM
Thursday introduced another bill that would amend the Fair Debt Collection Practices Act (FDCPA) to specifically exempt debt collectors from liability when using approved language in voice mails and messages. The bill's (HR 5794) purpose, as officially ...

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Luebke Baker & Associates, FTC Settle For Collecting On Fake Debts - Huffington Post


The Consumerist (blog)

Luebke Baker & Associates, FTC Settle For Collecting On Fake Debts
Huffington Post
Luebke Baker will now stop faking debts that do not exist and will tell consumers their rights under the Fair Debt Collection Practices Act. The FTC alleges that debt collectors at Luebke Baker frequently pretended that they were attorneys or worked ...
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Online Payday Advances Launches Lending Policy Article - DigitalJournal.com (press release)


Deseret News

Online Payday Advances Launches Lending Policy Article
DigitalJournal.com (press release)
These include the Truth in Lending Act, which prevents loan lenders from hiding details such as late fees and interest rates, and the Fair Debt Collection Practices Act, which prohibits dishonesty or harassment on behalf of debt collectors during the ...
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Mike Ginsberg: First Quarter ARM Legal, Legislative and Regulatory Climate ... - InsideARM


InsideARM

Mike Ginsberg: First Quarter ARM Legal, Legislative and Regulatory Climate ...
InsideARM
Barney Frank introduced HR 4101, The Fair Debt Collection Practices Clarification Act of 2012. This bill seeks to amend the Fair Debt Collection Practices Act to exempt a debt collector from liability when leaving certain voice mail messages for a ...

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Fake Debt Scam Reaching Upson County - LoanSafe


eCreditDaily.com

Fake Debt Scam Reaching Upson County
LoanSafe
(MCT) — A fake debt collection scam that the Federal Trade Commission is already looking into has made its way to Thomaston, and one woman who is fighting back wants others to be aware of the scam. The woman, an employee of Upson Regional Medical ...
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